Battling Basket Abandonment - Mastering Delivery Choice & Convenience
This presentation was delivered by Richard Lim (CEO, Retail Economics) at the IRX & eDX Show 2023.
More information on this event and Retail Economics' part in it, can be found here.
The presentation looks at:
1) How different demographics affect consumer delivery preferences
2) Top delivery issues behind basket abandonment
3) Delivery motivations
4) Consumer delivery expectations
5) Strategies for retailers to tackle basket abandonment
Sample slides in this presentation:
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