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Retail Thought Leadership

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Our thought leadership research provides cutting edge insights on major factors influencing the UK retail market. We conduct in-depth research on a range of retail related topics & can offer a quality end-to-end service.

Retail Economics Thought Leadership Reports

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Our UK retail thought leadership reports

All reports are accessible in PDF format

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Retail and Leisure Outlook Report 2025
Get a sneak peek at the Outlook for UK Retail & Leisure 2025 report: Macroeconomic and consumer behaviour insights with actionable strategy
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Customer loyalty begins at the doorstep: Enhancing relationships through delivery excellence
Discover how delivery can drive loyalty and boost satisfaction in ecommerce. Get the key insights now!
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Recommerce Christmas 2024: Measuring the impact of second-hand on retail spending behaviour
Explore the £2B second-hand Christmas boom in 2024 and discover the strategic insights you need this festive season
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The Material Change Index: Unpacking the scale of plastic packaging and opportunities for change in European supermarkets
Download our groundbreaking study revealing how European supermarkets could eliminate 154 billion pieces of plastic packaging
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The Cost of Serial Returners in 2024
Discover how £27bn in returns are eroding retail profits, and why just 11% of customers are responsible. Download the benchmark report
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Tomorrow's Consumers: Exploring how and where children spend their money
Find out how & where children in the UK spend their money, having analysed 8 million card transactions of 6-17yrs
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The Retail Resilience Report
Check out our Retail Resilience Framework to help assess your business model & retailers top risks & preparedness
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The Power of Social Commerce: Building brands in the TikTok era
See how brands are leveraging social media & TikTok to enhance brand awareness & sales with entertainment and stories
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From Brexit to Breakthrough: UK Brands Embrace Marketplaces for Global Success
Explore how UK retailers adapt to Brexit by leveraging digital marketplaces for international growth and resilience
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Battling Basket Abandonment Report: No Margin for Error in Zero Tolerance Era
Explore key strategies to combat the £34.4B impact of UK basket abandonment in 2024
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Omnichannel Communication & Solving Consumer Pain Across The Customer Journey
Unlock 2024 UK retail insights: consumer trends, pain points, and strategic retail solutions in our detailed report
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Delivery Lockers: Unlocking the Final Mile
Explore the impact of delivery lockers on UK retail, consumer preferences, and sustainable urban logistics
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Taking Stock 2024 - UK Retail & Consumer Trends
Learn what 2024 holds in store for UK retail and consumers & discover key trends to look out for in 2024 and beyond.
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Customer Affluence and the Wealth Effect: Strategies for Retail Growth
Find out how customer affluence insights can improve retail marketing strategy
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The Path to Net Zero - The future of the retail industry
This report evaluates net zero efforts of the top 200 retailers/brands with DTC operations in global markets.
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Retail and Leisure Outlook Report 2024
Learn about the Outlook for UK Retail & Leisure in 2024: With insights to help businesses thrive in a complex landscape
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Ecommerce Delivery Benchmark Report 2024
Explore the intricacies of new customer journeys, the importance of omnichannel & the role of delivery/logistics.
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Second-Hand, First Choice: The Psychology of Recommerce
Discover key industry and consumer insights and strategies for businesses to implement as recommerce continues to evolve
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The Cost of Retail Crime: Financial Impacts & Mitigation Strategies
Discover the motivations behind employee retail theft and strategies to minimise theft within the workplace
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From Plastic to Pixels: Navigating Shifts in Consumer Payment Preferences
A look into the trajectory for digital wallets across UK retail, leisure & hospitality + strategic considerations
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Peak Season Report 2023: Building a risk-resistant ecommerce strategy
Discover what Christmas 2023 has in store for retail and how consumer behaviours will affect it + strategies for success
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Retail at Inflection Point: A New age of Digital Transformation
Discover the impact of digital sophistication on financial indicators inc. sales growth, profitability & valuation
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The Cut Back Economy 2023: A Widening Crisis
Part 2 of our Cut Back Economy series, this report identifies opportunities & risks to navigate the cut back economy
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Taking Stock - UK Retail & Consumer Trends
Learn what 2023 holds in store for UK retail and consumers & discover key trends to look out for in 2023 and beyond.
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Top 10 European Retail Markets: In-store & Online Spending Data (2013-2022)
Data and Insights on the Top 10 European Retail Markets consolidated into one report
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Personalisation Pays: How Data-Driven Strategies are Reshaping Retail
Discover how data-driven strategies are changing retail as we know it and how personalisation can help businesses thrive
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An Economic and Environmental Case for Acting Against Bottled Water Packaging, Labelling and Marketing in the UK
Discover the economic and environmental case against bottled water packaging in the UK. Take a stand for a sustainable future.
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Battling Basket Abandonment: Mastering Delivery Choice & Convenience
Discover more information about why consumers abandon their online shopping baskets and how to reduce these abandonments
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Outlook for UK Retail & Consumer 2023
Learn about the Outlook for UK Retail & Consumer in 2023: Cost of living impact on consumer behaviour & retail brands.
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The Future of Retail Property
Check out the Future of Retail Property preview report. Full access available to Retail Property Members only.
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40 Future Retail Trends to 2030
Discover the top 40 retail trends shaping the future towards 2030: a great resource to help future-proof your business
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UK Omnichannel Retail 2023: Understanding Consumer Segmentation for In-store & Online Markets
Find out where shoppers are spending: online vs. in-store for key retail categories + impact of age, income & workplace.
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Ecommerce Delivery Benchmark Report 2023: Impact of inflation & consumer behaviour on online retail
Learn about the impact of inflation & changing consumer behaviour on the retail sector: spot opportunities & challenges.
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The Future of the European Apparel Industry: Business Models & the Profitability Paradox
This report looks at the future of the apparel industry & how business models are adapting to profitability concerns.
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Christmas 2022 Retail Prospects: Holiday Shopping Trends Report
Christmas 2022 retail sales prospects? This report assesses performances across peak trading in ‘cost of living’ crisis.
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Understanding Pensions in an Era of Disruption
Discover how much savings & income you need for retirement & the shortfall between current pension pot values & income.
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Changing Consumer Values & Behaviour: Building a Competitive Proposition in Retail
Consumer behaviour across Europe is changing in response to industry disruption & the cost of living crisis - see how.
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The Cut Back Economy & Cost of Living Crisis
Explore the key drivers & impacts of the cost of living crisis on UK retail & what brands can do to mitigate its effects
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The Apparel Market: Five Key Trends to 2025
Learn about the five key industry trends that will shape the apparel sector towards 2025 (clothing & footwear).
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The Retail Experience Economy 2.0
Find out how the experience economy is being impacted by the cost of living crisis & many other factors.
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Top 5 strategies for retailers & brands to combat rising inflation & operating costs
Discover our top 5 strategies for retailers & brands to help combat rising inflation & operating costs.
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The Big Squeeze: Pressure on consumer finances, rising inflation & money management
Discover the 4 financial personas of consumer spending & how rising inflation & household bills are impacting behaviour
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Impact of the metaverse on the retail industry
Is the metaverse going to be the next big thing? Download our report to find out what retailers should be thinking about & how customer journeys could change.
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The Future of Online Delivery for the Retail Industry
Discover the impact of the ongoing shift to online retail within key European markets & how it's affecting consumer behaviour & retailer's operations.
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Future of European Apparel Industry: Evolution of Stores
See where the future of the European apparel industry is heading & how physical stores & their purpose is fast evolving.
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Outlook for the UK Retail & Consumer Industry 2022
Get your free Outlook for UK Retail 2022 report: economic outlook, forecasts, Covid-19 impacts, online, supply chains...
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Covid-19 and the Future of Takeaway
This report looks into the valuable economic, social and cultural contribution made by the UK takeaway sector in 2020.
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The UK Grocery Market: Five Key Trends to 2025
This report explores five emerging retail trends in the Food & Grocery sector towards 2025 (consumer behaviour, online).
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The True Cost of Online Retail
This research looks at the online retail channel & investigates the real operating costs & profit margins for retailers.
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Outlook for UK Retail and Leisure 2021
This report looks at challenges facing UK retail in 2021 in context of Covid-19 & other key structural changes unfolding.
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Covid-19 and the Future of Retail Supply Chains
This report explores retail supply chain networks & key disruptive factors: Covid-19, security, labour, technology, ESG etc.
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The Connected Retail Customer Journey and Digitalisation
Explore the connected retail customer journey & the importance of digital as online engagement soars in this current era.
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Understanding the retail customer journey for the fashion industry
Discover insight into the retail fashion customer journey (stage 1) - consumers first interact with retailers & brands.
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Structural Changes for UK Food & Grocery Sector
In a pre-Covid era, this research report looks at consumer behaviour & the impact of Brexit on how consumers shop for Food.
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Economic Outlook for the UK Retail Industry and the Impact of Covid-19
Explore the outlook for the UK retail sector & 5 underlying trends that will reshape the industry from Covid-19 impacts.
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Consumers and the New Normal: Exploring the impact of the coronavirus on European retail
What is the 'new normal' going to look like for retail in the EU? This report examines this in detail & offers insight.
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The Contribution of the Takeaway Market to the UK Economy
How does the UK takeaway industry impact the UK economy? This report looks at the valuable economic & social contribution.
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The Retail Cash Crunch: The Impact of COVID-19 on Major Non-Food UK Retailers
How long can UK retailers' cash reserves last? This report looks at Covid-19 impacts, consumer behaviour & profit margins.
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What's happening to Retail Property?
Exploring the contributing factors of how physical retail property is changing: rise of online, shopper behaviour & more.
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The impact of AI on the UK retail industry
A look into how artificial intelligence (AI) is impacting the UK retail industry, at all stages of the customer journey.
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The Digital Tipping Point: 2019 Retail Report
Unearths insights into causative forces driving digital customer journeys & reveals differences across consumer segments.
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Impact of the Coronavirus on Retailers
This report explores the impact of the initial stages of Covid-19 on the UK retail & leisure industry back in March 2020.
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2020 UK Retail and Leisure Outlook
The outlook for the UK retail industry 2020 from a pre-Covid-19 perspective. Research, commentary & analysis of factors.
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Retail Economics/RBS Outlook for UK Retail 2019
Find out what's in store for UK retail in 2019 & beyond. Discover current factors affecting retailer and consumer alike.
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The Retail Experience Economy: The Behavioural Revolution
This work explores four realms of retail experiences that have been quantified & discusses their impact shopper behaviour.
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1
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Get independently-authored research and analysis for unbiased views

2
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Be an influencer within the UK retail industry by developing an authoritative voice

3
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4
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Invest in publishing thought leadership research with us to help raise company profile

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Explore our most read retail insights

Shopper missions vs online delivery Article

Delivering Satisfaction: How Shopper Missions Shape E-Commerce Delivery Priorities

Discover the different types of online shopper, how their priorities affect delivery options and how to accommodate them read more
Consumer loyalty is changing in retail, strategies to adapt and keep consumers loyal Article

The Changing Landscape of Consumer Loyalty in Retail

Discover how consumer loyalty is changing in the retail sector, with data on affluence, age & more. read more
Sustainability in Consumer-Facing Industries Article

Sustainable Practices in Consumer-Facing Industries: Driving Change and Navigating Challenges

Discover opportunities for consumer facing industries to adopt sustainable practices to meet consumer expectations read more
Outlook for UK Retail 2023 Article

Navigating Rising Interest Rates: Impacts on Homeowners and Renters

Homeowners and Renters are worried about rising interest rates - discover what areas of retail are going to be affected read more
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